1. Q: Are you a manufacturer or a trading company?
A: We are a dedicated manufacturer specializing in warehouse storage
equipment. Since entering the industry over 15 years ago, we have
been providing reliable racking systems and display solutions to
customers in markets around the world. 2. Q: Where are your products manufactured?
A: All of our products are produced at our manufacturing facility in
Nanjing, China, where every stage—from raw material processing to
final inspection—is managed under strict quality control. 3. Q: What is your average production time?
A: Most standard orders are completed within 20 working days.
Production time may vary depending on the order size, product
complexity, and customization requirements. 4. Q: Which trade terms can you provide?
A: We usually quote under EXW or FOB terms. If required, we can also
arrange CFR, CIF, DDP, or other Incoterms to match your preferred
shipping method. 5. Q: Can you manufacture customized racking systems?
A: Absolutely. We offer complete customization services, including
product dimensions, load capacity, surface finish, colors, and
structural design. Simply provide your drawings or project
requirements, and our engineering team will develop a suitable
solution. 6. Q: What materials do you use?
A: Our storage racking is primarily manufactured from high-quality
structural steel for maximum strength and durability. For retail
displays or special applications, we can also integrate materials
such as wood, acrylic, tempered glass, or aluminum alloy. 7. Q: What is the difference between a starter bay and an add-on
bay?
A: A starter bay is the first independent section of a racking system
and includes two upright frames. An add-on bay is connected to the
previous section and shares one upright frame, requiring only one
additional frame. This configuration reduces material usage while
making future expansion more economical. For example, a continuous
10-bay system consists of one starter bay and nine add-on bays. 8. Q: How are your products packed for export?
A: Each component is securely packed in knock-down form to optimize
container space and lower freight costs. Steel parts are protected
with PE film, bubble wrap, or other protective materials before
being packed in heavy-duty export cartons. Plywood cases, wooden
crates, custom labels, and other packaging options are available
upon request.
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