Intelligent Customer QMS Queue Management System Solution for Bank

Intelligent Customer QMS Queue Management System Solution for Bank

QUEUE MANAGEMENT SYSTEM PROCESS:

Take A Token Number from Ticket Dispesner -Waiting number in the waiting room-Calling your number-Customer Service

Basic Component Of Queue Token Number System:

1. SX-Q173 Ticket dispenser

-Material: Cated with cold steel material

-Display: 17" LCD display, with resolution of 1024X768@75Hz,

-Touch screen: 17" IR touchscreen

-CPU:Intel Dual Core 1.80GHz

-2G DDR3 Memory or higher

- 500G HDD

-Windows 7 OS

-Integrated sound card and graphic card

-Printer: with 80 mm Epson Auto Cutter thermal Printer

-Both Wire and Wireless Queuing System Solution available

-Support for 1-64 services, unlimited Counter Display, and unlimited Keypad by Multiple control system
-Interface and language and ticket format can be customized by customers
-Multilanguage Voice calling, and you can add logo or edit some other information on the ticket, like time, waiting people, and the Ticket number
-Color and Design can be customize as you require
-OEM/ODM also available

2. 8 Digits LED counter display

Model No:SX-QCD04

F3.75 single color Dot Matrix LED Display;8 Digits can be displayed;

4 digits for display ticket number,2 Digits for display counter number

The length and size can be customize as you require

Wired and Wireless system solution available

3.21 Keys calling keypad

Model No:SX-QKP21

Size:140mm*81mm*26mm

21-key wireless multi-function keypad;

Power supply: USB or USB micro adapter.

220V power supply can be directly connected,

Software calling keypad also available

Wired and Wireless system solution available

Function: Can realize the function of login,call,recall,special call,transfer,Service Time Reminder and etc.Also can check the passed number which stored in the call pad and can call back.

4.Waiting Area LED Main Display (Optional)

Model: SX-QMD0504

Size H*W*D(cm) :53*53*6

F5.0 RED color Dot Matrix LED Display;8 Digits in each line,total 4 rows;

4 digits for display ticket number,Counter number available

The new calling ticket number will flash at the top of the display

220V Power Supply

Wireless and Wired can support

Can put on the Waiting Area for indicate customer

5.Multimedia and Information Player Box(Optional)

Model:SX-QMPB01

*Video output: at least can support the image with the resolution of 1024 × 768 / 75 Hz ;

*Inbuilt Software,and can split the screen to more than 5 zones to display different content

*Supported video formats: MPEG-1,MPEG-2 MP@HL,MPEG-4 ASP@L5,etc
*Image formats supported:JPG, BMP, static GIF, and provides a 10 / 100 M adaptive fast Ethernet interface

*storage media: standard 4G memory card;

6.Queue System Software Qversion SX2016

Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, Arabic language, French, etc also supported,and can realize the report statistic function

Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, and etc

SHANGXU is a company specializedin providing an integrated complete queue management system solution,DigitalSignage Solution,Self Service Touch Kiosk Solution,Customer Feedback SystemSolution and other related Solution to the community inclusive of public andprivate industries,university, and commercial organizations as well specializein Banking,Government ,hospitals and etc.

The company holds a team ofhighly skilled and motivated people with a broad base of experience, focused onproviding cost effective, innovative and reliable solutions engineered andsupported. public and rivate industries,university, and commercial organizations as well specializein Banking,Government ,hospitals and etc.

We focus to deliver 100%quality, on time service and post sales service. 24x7 service is our backbonein the competitive industry. We look forward be your best business partner.