Q1: Can I get some samples?
A1: Yes, we can provide the sample for quality check and market
test. But you have to pay for it.
Q2: What’s delivery time?
A2: 15 days.
Q3: What’s your payment terms?
A3: We usually accept payment terms of T/T, L/C.
Q4: What’s your warranty terms?
A4: We offer 1 years warranty time which depends on what product you buy. If
damaged unit is unrepairable, we will provide brand new unit for
replacement
Q5: Do you have the products in stock?
A5: Depends on your request ,we have standard models in stock. Some
special products and big order will be newly produced according to
your order .
Q6: Can you provide repair for damaged unit?
A6: Yes.
Under normal usage, we can provide free repair service (inclusive
material and manpower cost) within warranty period; Under abnormal
usage, we can provide free repair (exclusive material cost) within
warranty period;
Damaged unit will be fixed in 72 hours upon receive it, and provide
the inspection reports as well.
Q7: How does your factory do the quality control?
A7: Quality is priority, we always attach the importance to quality
control from the beginning to the end of the production. Every
single product will be fully assembled and carefully tested before
delivery.
Q8: Can you sell spare parts ?
A8: Yes, we can sell spare parts to you .
