Warranty
Most products offer 3-6 month warranty and 12 month warranty for
our VIP customers.
but it depends on the merchandise in question.
Returns
All returned parts are requested to be packaged as originally
delivered, and original labels marked by us must not be removed,
nor can any of the parts have been used or damaged deliberately.
Samples
Samples for quality test ar available, but we kindly ask you to pay
for samples and the freight.
Service
All questions response in 24 hours. Latest information will be
updated to you.
1.What is your MOQ?
No MOQ limit before bulk orders, sample acceptable.
2.Can you send free sample?
Samples could be free or charged, it depends.
Sample fee will be returned if mass order confirmed.
3: What about OEM and ODM?
We accept OEM and ODM orders, MOQ is open for discussion.
4.Can you customize the logo and packaging?
Yes, you should offer us the original design drawing with AI or CDR
format file, MOQ depends on the product.
5.What is the lead time ?
Sample is 1-3 working days, mass production is 15-20 days ,it
depends on models.
6.What is your payment terms ?
T/T, Western Union, Trade assurance, Paypal
7.Are your a trading company or factory?
We are the factory with many years manufacturing experience.
