1. Q: How to select a suitable inkjet coder?
A: Please consider that printing height, printing lines, printing
speed, printing content (language,
characters, number, QR code etc.)
2. Q: How to select suitable ink?
A: Please consider fast dry ink for plastic, glass, metal, glossy
paper etc,;consider normal ink on normal
paper and carton; consider UV ink for anti-counterfeiting.
3. Q: If handheld inkjet coder can use on production conveyor
A: Our latest handheld inkjet coder can use on production conveyor
if add sensor and shelf.
4. Q: How to ship it?
A: If order qty. just one small machine, that suggest consider
courier shipping, since it is door to door
service; if for big machine or order qty. is more than one unit,
that suggest consider sea shipping or air
shipping.
After-Sales Service
1) Warranty Time: 1 year, within this period we will send spare
part free to you if there are any problems
with them (except artificial damage).
2) Quality: Quality of products will be strictly checked and every
machine will be test to ensure it can
works well before packaging.
3) Technical services: We have professional engineers available to
service machinery overseas, once we
receive your inquiry about fault, we will reply you within 24
hours, and offer you any technical service
about machine.
4) Lifelong Services: We provide lifelong services for all the
products we sold out, and supply the spare
parts with competitive price.
5) File Services: We can supply Manual Specification, Operating
Video and other files you need.
6) Language: We have a professional sales team who are good at
English to ensure zero communication
barriers.
