logo
Home FAQ

Inquiry & Communication

Inquiry & Communication

What information should I include in my inquiry?

Updated: 2026-07-13
FAQ

The quality of the response you receive from a supplier is directly proportional to the quality of the inquiry you send. A well-structured inquiry saves both parties time and produces more accurate quotations. Here's what to include for maximum effectiveness.

Begin with a brief company introduction — your company name, what you do, and your target market. You don't need a lengthy corporate history; three or four sentences are sufficient. This establishes credibility and helps the supplier understand the context of your request, which often improves the relevance of their response.

The core of your inquiry should contain a detailed product specification: product name, model or type, material requirements, dimensions, color, finish, weight, and any performance parameters. Attach technical drawings, reference photos, or links to similar products if available. For customized items, clearly state what modifications you need from the supplier's standard offering.

Include your commercial requirements: estimated order quantity (initial and potential reorder), target pricing or budget range, desired Incoterms (FOB, CIF, etc.), preferred payment terms, and your delivery timeline. If you need product samples before committing to a bulk order, state this explicitly and ask about sample costs and lead times.

Don't forget to mention any compliance or certification requirements specific to your market — CE marking for Europe, UL listing for North America, specific material safety standards, or labeling requirements. This information prevents the supplier from quoting for a product that can't legally be sold in your destination country.

Close with your contact details and preferred communication method. Specify whether you'd like the formal quotation sent via email, whether you're available for a video call to discuss details, and your preferred language for technical communication.