Call Billing / Accounting Solution Software

Call Billing / Accounting Solution Software

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description :

CALLSTALK A Call Billing application powerful, user friendly application that will helps to control communications expenses! It does facilitate to get the statistical information on communication expense, needed to make decisions quickly & easily-from the workstation. When your Business Phone and Data Bill arrives each month, would not it be nice to understand, manage and control it? CALLSTALK puts you back in control through its extensive reporting capabilities so that you can make informed decisions in your business with the knowledge of where, when and how your communications costs are being incurred and by WHO. Why wait until the bill arrives? CALLSTALK Real Time Alerts allow you to know when things such as High Cost and Long Duration Calls are being made, even phone calls to your competitors numbers! ! ! ! CALLSTALK is windows based call billing and accounting application designed to interface with a telephone system and computer network to capture and process data on incoming & outgoing call activity. It hosts a powerful CALLSTALK PARSER CALLSTALK ENGINE, and CALLSTALK SYNCHRONIZER, flexible rate tables and a comprehensive suite of reports and utilities. CALLSTALK empowers you with: Comprehensive current and historical reporting of voice and data trafficBroad range of reports covering costs, charges and traffic volumes, grouped across Strategic Business Unit, Departments, staff and equipment ends. Automated report scheduling and generation via PDF and Excel or any delimited data format with predefined email delivery option. Graphical and drill down reportingReal Time exception alerts, on call duration, call cost, number dialedEasily configurable for multi-level departmental hierarchies within businesses, including account codes and PIN numbersCollection of voice and data traffic using either dedicated or PC based buffers via LAN, WAN internet or dial-up connection. Full range of carrier costing tables with regular updatesCompatible to any standard databases. Single or Multi-site functionalityEasy Wizard driven configurationHelp Desk Support including telephone, email, web and remote diagnosticsApplication FeaturesCan be deployed on a host of telephone switches (EPABX) . Any switch can be selected from our comprehensive library. Easily configurable string parser can be set depending on the Telephony Switch currently being usedThe integrated user friendly installation wizard guides you through entire installation process asking few basic questions to configure the application. For the novice user, "What's This" help that can be accessed at the click of a button, providing easy-to-understand tips about the current task. Additional tips and information about system functionality is available through online help module provided. SMDR data output is fetched, parsed and translated into a any standard database for further processing. Authorized users can access reports at any time from their own workstation. Capable of having any number of client workstations accessing the call data. Generate up-to-the-minute information that highlights network traffic on each channels, cost allocation, account code billing, dialing patterns and misuse and abuse. Reporting tool further helps to drill down Adhoc reports on daily, weekly, monthly or in real-time basis. Allowing the user to preview activity as it happens using easy to understand graphs and summary information. Varied report styles are available to suit the needs of the environment in graphical, detail, summary or drill down format, include CLI, Extension, Channel and Account Code, date and time of call. Also support capabilities to customize or redesign report styles. Translating directed to accounting systems, spreadsheets, HTML, email and a variety of other delimited data formats. Unlimited capacity to handle tariff and rating plans for any geographical location around the globe.